When you open the website, you immediately see their mascot which is a lemur, their logo which is a cleverly edited play button with a star through the middle. The promotions are immediate and at eye level. There is an eye-catching wheel and VIP program offering at the top right hand corner of the site.
You can expand and minimize the community chat which is a great feature as some crypto casinos don’t allow for that and it can be very distracting while playing. All the available offerings are placed in the middle to the top of the homepage, including the sportsbook, promotions, VIP club, and other offerings.
Account Setup
Signing up is a very simple process:
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Enter your username
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Enter your email address
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Enter and confirm your password
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Click Sign Up and Play
Once you have registered your account, you don’t receive a verification email, you simply log in and can begin your crypto gambling experience.
Promotions
CryptoPlay offers many different promotions as well as an extensive VIP Club. For this review, I am going to highlight just a few for you.
Welcome Package
There are specific games which you can use these bonuses on. Bonuses are credited in CPC which is an in-house cryptocurrency which is equivalent to $1. You can use the unlocked CPC you have received to convert to a crypto coin of your choice and then you can play or withdraw accordingly. You unlock CPC by wagering, either through your deposit or the bonus amount you have received.
The calculation on the site is: Wager Amount x 1% x 10% = Unlock Amount.
Cashback for Sportsbook
For every lost bet slip you will get 10% cash back on the ticket purchased. Since CryptoPlay only has Soccer under their Sportsbook, you will only be able to bet on these matches and games. Not to worry though, there are many events ongoing with this super popular sport. At the time of writing this review, there is the UEFA Champions League, Greece Super League, Copa Libertadores and more to bet on.
Contests
CryptoPlay hosts daily and weekly contests where you can win $5,000 and $25,000 respectively. It’s a really simple concept: deposit, wager and repeat. The higher you wager, the more points you get which count towards the leaderboard and the higher up the ranks you go. All your bets and wagers count towards the daily and weekly contests so you won’t miss out. The tournaments run from 20:00 to 20:00 CET daily and then the weekly contests reset at the same time on Wednesdays.
There is also currently a $2,000,000 Race and Rise to Riches contest which has run for a month. The top person at this time is in the running for $500,000. The top 100 people in this long running contest will get a share of the prize pool.
VIP Club
This Club can come across as a bit long winded and complicated, but I am going to summarize it as best as I can. There are 110 levels to this VIP Club and each one has a unique reward and benefit.
Below is a table showing the rewards:
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From VIP level 1 you will be able to receive a bonus every time you level up, which starts off small but increases as the levels increase. From VIP level 5 you will be able to tip other players as well as customer service agents and dealers on Live Dealer games. From VIP level 6 you will be able to send Rains in the community chat. From VIP level 8 you qualify for the daily spin on the Wheel of Fortune. From VIP level 9 you start receiving rakeback bonuses and you are able to activate 1 hour of rakeboost up to 12%. From VIP level 12 you start to receive Cashback. All rewards earned will be paid out in CPC, which can then be unlocked and converted into other currencies.
Games
CryptoPlay has a total of 11 Crypto games, 21 slots and a sportsbook. They are in no means extravagant or fancy, but they are in-house games with provably fair links to the Crypto games which makes them quite impressive. Their most popular Crypto Game is Dice, with a minimum bet of 0.001 mBTC and a max bet of 1.59 mBTC. Looking at their slots, the minimum bet is determined by minimum lines selected, as usual, so on a standard 20 line at 0.001 mBTC your lowest bet would be 0.02 mBTC per spin. CryptoPlay has a small Sportsbook which only offers Soccer.
There is a real-time table where you can see who has won while playing a certain game. There are two options to keep your eyes on, Wow Wins which are high wins on a specific game, and then Rare Payouts which shows combination wins on a certain game that doesn't happen often.
Coins and payments
CryptoPlay is a Crypto Casino in the best sense. They accept 12 different Crypto Currencies. They have an internal exchange, with a 2% fee, where you can change your BTC deposit into a BCH deposit if you feel like changing the systems up a little.
The deposit was within 2 minutes and only required 1 confirmation for it to be added to my casino account. All you need to do to process a deposit is:
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Click on Cashier
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Click on Deposit
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Select the currency you wish to deposit in
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Click on Show Address which will generate your unique Crypto Address
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Copy the Crypto Address, or scan the QR code in your Crypto wallet
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And wait for the confirmation notification (bottom left hand corner)
Withdrawals are processed instantly, by following a simple withdrawal process.
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Click on Cashier
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Click on Withdraw
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Select the currency you with to withdraw the funds in
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Enter your Crypto Address which you will get from your wallet
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Select the amount you wish to withdraw
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Click the Withdraw button
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Wait until the funds are made available in your wallet.
Customer Support
CryptoPlay has a Live Chat option, they also have email and FAQ & Support options. To access their Live Chat and FAQs you will need to click on the headset icon in the top right hand corner. It is not as obvious to locate, unlike other crypto casinos. The Live Chat team are a little slow to respond on their side but are very friendly and helpful once they do respond. There is also a community chat group where you can ask your peers for help, however, that will never be as accurate as waiting for a support representative to respond.
CryptoPlay also offers email support, X and two different Telegram accounts, support and news and bonuses. They have recently added an Instagram account.
Geos and Languages
CryptoPlay offers the casino in English, Spanish, Portuguese, Russian and French.
They do not allow players from the USA, UK, Syrian Arab Republic, Iran, Australia, Netherlands, France, Portugal, Serbia and Slovakia. CryptoPlay also has a strict no VPN policy which means that if you are “caught” using a VPN, your account will be closed.
Security and community reputation
CryptoPlay has the latest technology set up for the security of your account. They also have 2FA as a set up option to add an additional layer of protection of your account. There are many mixed reviews about CryptoPlay online. Trustpilot has them rated as 4.6/5, where CasinoGuru have them as 6.3/10. Bitcointalk.org has some scathing reviews of this casino, lots of scam reports and accusations that the provably fair links are not legitimate, with accusations as recent as September 2023.
Alternatives
When it comes to sportsbook, variety and Crypto games, we have a few alternatives for you to try:
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Vave: with over 10000 games, sportsbook, cryptogames and 8 different Crypto currencies to choose from, it’s hard to beat this crypto casino
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Jackbit: With 5000 games to choose from, a nifty Sportsbook and it being a hybrid casino, it definitely has a bit of everything for everyone.
Conclusion
Going through the casino, and the process of depositing, this crypto casino is very user friendly and has a few good features as we have discussed. It does need a lot more work before it will become our regular, however, with time and some more game providers, or addition of newer games, it should grow to be better and definitely more welcoming. The recent removal of their Curaçao license does raise a major red flag, but there is no information as to exactly why the license was lost, or if they will get it back. We will need to keep a close eye on this casino before investing again. If you do like the sounds of the casino, ensure you keep a handle on your crypto gambling bankroll and enjoy it responsibly.
